Hybrid centres
Online and in-clinic therapy practice software
Run online and in-clinic sessions on one schedule, one package and one set of books. For Indian centres that offer both.
What breaks when a centre adds online
The same child does both
A child attends in the clinic on Tuesday and online on Friday. Most centres end up running two half-tracked packages for one child and find the gap at renewal.
'Present' stops meaning one thing
In the clinic, attendance is walking through the door. Online, it is joining a link. If the desk and the therapist record these differently, billing runs on two definitions of a completed session.
You cannot tell whether online is working
At month end you have one revenue number. You cannot see what online contributed or which therapists fill online slots.
Teletherapy scheduling for a hybrid therapy centre
One schedule, both modes
In-clinic sessions keep their room and branch; online sessions carry a meeting link instead. Therapists open one day view, and utilisation counts both.
One package, same rate
Sessions draw from the same package whether the child attends in person or online. No second rate card, nothing to reconcile at renewal.
The join link rides the WhatsApp reminder
Keep Google Meet, Zoom or WhatsApp video. The link goes out in the session reminder parents already get. For pay-as-you-go families, the payment link goes first.
Online and in-clinic, split out in reports
Revenue, session counts and utilisation by delivery mode, without exporting anything to a spreadsheet.
Why online sessions cost the same as in-clinic
A session is priced on the therapist's hour and clinical work, not the room. An online session takes the same preparation, the same forty-five minutes and the same notes, so Theraflow prices it the same.
With multiple branches, an online session belongs to the branch whose therapist delivered it, at that branch's rate. Online is not a phantom branch with its own price sheet.
Frequently asked questions
Related reading
Adding online to your centre?
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